Monvic Corporation, doing business as EZ Pest Control & Services (“EZ Pest Control,” “we,” “us”), respects your privacy. This policy explains what personal information we collect when you visit ezpest-control.com, request an inspection, call or message us, or receive our services, and how we use and protect it.
EZ Pest Control is based at 5400 S University Dr #206B, Davie, FL 33328.
Information we collect
We collect only what we need to schedule, perform and follow up on pest control services.
Information you give us
- Quote and inspection requests: first and last name, email, phone number, service address, city, state, ZIP code, and what you tell us about your pest problem.
- ZIP code checker: the ZIP code you enter to see if we service your area. It is checked on the page and is not saved.
- Calls, texts and emails: what you share when you contact us, including notes our office takes about your request.
- Service records: property details, inspection findings, treatment plans, products used, appointment history and service agreement details.
- Billing: payment amounts and status. Card payments are handled by our payment processor; we do not store full card numbers.
- Job applications: information you send through our Careers page, such as your name, contact details and work history.
Information collected automatically
- Device and browser type, IP address, pages visited, time spent on pages, and the site that referred you.
- This is collected through cookies and similar tools described below.
Information from others
- Reviews and messages you post about us on Google, Facebook or Instagram.
- Referrals from customers, property managers or real estate professionals who give us your contact details to arrange service.
How we use your information
We use your information to provide and improve our services, not to sell it.
- Respond to your inspection or quote request and schedule appointments.
- Perform inspections and treatments, prepare written quotes and findings, and follow up on your service.
- Send appointment confirmations, reminders and service follow-ups.
- Process payments and keep business and tax records.
- Tell you about our subscription services, seasonal services or offers, only where you have agreed to hear from us.
- Understand how visitors use our website so we can improve it.
- Review job applications.
- Comply with Florida pest control regulations and other legal requirements, and protect our business and customers.
How we share your information
We do not sell or rent your personal information. We share it only in these cases:
- Service providers who help us run the business, such as our scheduling and customer software, payment processor, email, phone and text messaging providers, and website host. They may use your information only to provide services to us.
- Monvic Corporation affiliates that support EZ Pest Control’s operations.
- Legal reasons: when required by law, regulators such as the Florida Department of Agriculture and Consumer Services, a court order, or to protect our rights, customers or employees.
- Business changes: if EZ Pest Control is sold or merged, customer records may transfer to the new owner under this policy.
- With your permission: for example, sharing an inspection report with your property manager, realtor or lender when you ask us to.
Cookies, analytics and advertising
Our website uses cookies and similar tools to keep it working, measure visits and show relevant ads. You can block or delete cookies in your browser settings; the site will still work, though some features may not.
| Tool | What it does | How to opt out |
|---|
| Google Analytics and Google Tag Manager | Counts visits and shows how people use the site | Google Analytics opt-out add-on |
| Google Ads | Shows our ads to people who visited the site | Google ad settings |
| Meta (Facebook) Pixel | Measures and targets our Facebook and Instagram ads | Facebook ad preferences |
| Metricool | Measures our social media and website performance | Block cookies in your browser |
| Google Maps | Shows the map of our office on the Contact Us and Service Areas pages | Block cookies in your browser |
Some browsers send a “Do Not Track” signal. There is no common standard for responding to it, so our site does not currently change its behavior when it receives one.
Calls, text messages and email
When you give us your phone number or email, we use it to contact you about your request and your service.
- Service messages: appointment confirmations, reminders, technician arrival notices and follow-ups.
- Marketing messages: we send these only if you agree, and you can stop them at any time.
- Text messages: we text customers to schedule and confirm appointments and when we need to reach you about a payment. We do not send marketing texts. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Your consent to receive texts is never a condition of buying our services. Mobile numbers and text consent are never sold or shared with third parties for their marketing.
- Email: use the unsubscribe link in any marketing email, or contact us.
- Recorded calls: calls with our office may be recorded for quality and training purposes.
How long we keep your information
We keep customer and service records for as long as you are a customer and afterward as needed for service follow-up, legal and regulatory requirements, and tax purposes. Quote requests that do not become a service are kept only as long as needed to follow up with you. We then delete or anonymize them.
How we protect your information
We use reasonable safeguards, including secure (HTTPS) website forms, password-protected business systems and limited staff access. No website or system is completely secure, so we cannot guarantee absolute security.
Your choices
- Access or correct: ask for a copy of the personal information we hold about you, or ask us to fix anything that is wrong.
- Delete: ask us to delete your information, except records we must keep by law or for an active service agreement.
- Marketing: opt out of marketing calls or emails at any time, and reply STOP to stop our text messages.
- Cookies: control cookies through your browser and the opt-out links above.
To make a request, contact us using the details below. We will respond within 30 days.
Children’s privacy
Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Links to other websites
Our site links to Google, Facebook, Instagram and other sites we do not control. Their privacy policies apply when you visit them.
Your consent
By using our website and services, you consent to the terms of this Privacy Policy.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it last changed. Significant changes will be noted on our website.
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